Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Urinalysis and fecal exams are the two most common lab tests we perform in our in-house lab. We evaluate your dog’s urine to reveal hydration status, infections, diabetes, bladder or kidney disease, and other health conditions. We assess your dog’s fecal sample for consistency, colour as well as the presence of blood or mucus. We will then examine it under a microscope for internal parasites or fungus.
Why are canine fecal examinations recommended yearly?
At Crossroads Animal Hospital, we currently do not recommend fecal testing on a yearly basis. Some issues or concerns may require testing, such as diarrhea or the presence of blood in the stool, or concerns regarding internal parasites, a fecal test will be performed. As long as you are following regular deworming protocol as recommended by your veterinarian, we don’t require yearly fecal tests.
If my dog’s urine test reveals a urinary tract infection, what can I do?
If a UA – urinalysis test has been performed on your dog and reveals infection, the veterinarian will prescribe appropriate medications as treatment. The veterinarian will thoroughly discuss the care and treatment required to have your dog feeling better as soon as possible.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 5:00 pm
- Saturday & Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Crossroads Animal Hospital