Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Fleas and ticks are a huge source of annoyance to your dog. While seasons will affect their activity, it is possible with our warm temperatures year-round for them to pick up fleas and ticks throughout most of the year.
Constant biting, scratching, chewing or licking is a sure sign that there may be some pesky little insects making your dog’s life miserable. Depending on the length and colour of your dog’s coat, you may even be able to see the tiny reddish-brown bugs that can jump like they are using a trampoline. Ticks are a bit easier to spot on your dog. They grow bigger as they feed off of your dog’s blood and kind of look like the seed inside of a sunflower – just puffy.
How can I prevent fleas and ticks on my dog?
Prevention of fleas and ticks are the easiest part of this annoying little problem. We have different types of products to choose from, and they come in multiple forms — topical liquid, chewable tablets, and treats.
What are the treatment options for dogs who have ticks?
Ticks can be easily removed by pulling the tick (by the head) straight upwards and off but if you are unsure about removing the tick yourself, your veterinarian can easily take care of this for you. Your pet’s ticks can be brought into our office, and we will submit them to the Alberta Government- Tick Surveillance Program. The ticks will be identified and then depending on what the species of tick it may be; the tick may be tested to determine if it might be a carrier of Lyme disease. This service is provided free by the Alberta Government. We encourage our clients to submit ticks from your cats and dogs to our office.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 5:00 pm
- Saturday: 9:00 am - 1:00 pm
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Crossroads Animal Hospital