We remain open to provide care for your pets. We are following the direction of government and regulatory authorities and have implemented hospital and visit protocols to keep both you and our team safe. For regular updates on our hours and visit protocols, please follow our social media platforms.

Dog Emergency Vet

Dog Emergency Vet

No one wants to think about our pets needing emergency care, but let’s face it, it does occur. We offer 24hour emergency on-call services for our clients for this very reason.

Some types of emergencies include: excessive vomiting, excessive panting, urgent profuse diarrhea, choking, breathing concerns, porcupine quills, hit by a car, seizures, toxicity (poisoning), lacerations, broken bones, blood loss, unresponsiveness, etc. Do not hesitate to call your veterinarian if any of these concerns present themselves.

Where is your hospital located?

#5-181 Carry Drive SE
Located in the strip mall with the 7-11

Are you a 24-hour veterinary hospital?

Please note: Our hospital is available for our clients for 24-hour on-call services, but we are not staffed for 24-hour services. In some cases, if your pet needs intensive care or round the clock monitoring, our veterinarian will refer you to a 24-hour facility, possibly in Lethbridge or Calgary.

Where is the closest emergency service animal hospital?

We are available for our clients for 24-hour on-call service. However, a 24-hour facility could result in referral to Lethbridge or Calgary. Please call our office number after hours 403-527-2829, to be instructed how to reach one of our on-call veterinarians.


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COVID-19: Additional measures we are taking

Dear Clients,

Due to the close contact that our work requires, we have taken additional measures to protect you and our team while providing care for your furry family members.

The following changes are effective as of Monday, March 23, 2020:

1. We are currently operating a “closed waiting room” policy to protect our clients and staff. When you arrive, please remain in your vehicle and use your cell phone to call us at 403.527.2829. We will take a history from outside of your vehicle, and bring your pet into the clinic for an examination with the veterinarian. We will then return to your vehicle with your pet to discuss our recommended treatment plan.

2. We are continuing to accept appointments for urgent or sick pets, continuing with some surgeries, as well as time-sensitive puppy/kitten vaccinations. All other services will be scheduled for a later time.

3. We are still OPEN with the following hours as of April 21, 2020: Monday to Friday: 8:00 am - 5:00 pm. Saturday & Sunday: Closed.

4. If you are ordering food or medications, please allow 2-4 business days as our suppliers are dealing with increased demand and are trying to fill orders as quickly as possible. We will advise you as soon as your order arrives. Please call us when you arrive to pick up your order, but do not enter the hospital. Our staff will bring your order to your car and take payment over the phone. You can also use our online store and have your food delivered directly to your home. To sign up for the Online Store, please visit our website.

5. For the time being, we are not accepting cash as payment. Credit cards and debit card payments are still available.

6. Following the recommendations of our government and medical experts, we are doing our best to practice social distancing within the constraints of our roles. As such, we have taken measures to avoid both contracting and facilitating the spread of this virus.

Thank you for helping us be diligent for everyone's safety. As we have heard from all levels of government, the situation is fluid and any updates will be provided as changes occur.

- Your dedicated team at Crossroads Animal Hospital