Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
No one wants to think about our pets needing emergency care, but let’s face it, it does occur. We offer 24hour emergency on-call services for our clients for this very reason.
Some types of emergencies include: excessive vomiting, excessive panting, urgent profuse diarrhea, choking, breathing concerns, porcupine quills, hit by a car, seizures, toxicity (poisoning), lacerations, broken bones, blood loss, unresponsiveness, etc. Do not hesitate to call your veterinarian if any of these concerns present themselves.
#5-181 Carry Drive SE
Located in the strip mall with the 7-11
Are you a 24-hour veterinary hospital?
Please note: Our hospital is available for our clients for 24-hour on-call services, but we are not staffed for 24-hour services. In some cases, if your pet needs intensive care or round the clock monitoring, our veterinarian will refer you to a 24-hour facility, possibly in Lethbridge or Calgary.
Where is the closest emergency service animal hospital?
We are available for our clients for 24-hour on-call service. However, a 24-hour facility could result in referral to Lethbridge or Calgary. Please call our office number after hours 403-527-2829, to be instructed how to reach one of our on-call veterinarians.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 5:00 pm
- Saturday: 9:00 am - 1:00 pm
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Crossroads Animal Hospital