Our team continues to be here for you and your cherished pets. We are OPEN and are now able to provide a wide range of services. To learn more about the changes we have implemented in response to COVID-19 and what to expect during your next visit, click here.
Cats typically take care of day to day grooming all by themselves. They can maintain a healthy-looking coat by daily grooming and distributing natural oils to keep their coat shiny and clean. Some cats with thick, long coats may need a bit of help keeping up their appearance.
Since most cats tend to groom themselves with little or no help from their owner, it is important to notice any changes in their coat. It can be an indication of how your cat is feeling, is he having trouble grooming himself possible due to being stiff and sore, or could it be because of weight gain. Check for hair loss patches, excessive shedding, dry/dull coat, and matting. If you notice any of these changes, it may be a good time to book an appointment with your veterinarian for a checkup.
Sometimes cat hair can become so matted that the regular brushing or trimming cannot be accomplished. It can become painful as the matted hair starts to pull and tighten. Some cats may not mind going to the groomer and having their coats shaved off. If your cat is too anxious or aggressive for a regular grooming appointment, we can lightly sedate them as the last option. We book a qualified groomer to come to our hospital to take care of your feline friend’s coat.
With recent changes to restrictions on businesses, we are pleased to advise that effective May 25, 2020 the restrictions on veterinary practices have been lifted. Based on these changes, below are some important updates to our operating policies.
1. WE CAN NOW SEE ALL CASES BY APPOINTMENT ONLY
This includes vaccines, wellness exams, blood work, heartworm testing, spays and neuters, dental services, and more!
2. SAFETY MEASURES TO KEEP EVERYONE SAFE
Continue our "closed waiting room" policy to protect our clients and staff. When you arrive, please remain outside the hospital and use your cell phone to call us. We will take a history of your pet's health and discuss any concerns. A staff member will then meet you outside to bring your pet into the hospital for an examination. The Veterinarian will call you to discuss the recommended treatment plan. After your appointment, a staff member will return your pet to you outside, and take care of any needed medications and payment.
Continue the use of credit cards as the preferred payment method.
Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on "Online Store".
3. ONLINE CONSULTATIONS ARE AVAILABLE
If you wish to connect with a veterinarian via message, phone or video, visit our website and follow the "Online Consultation" link.
4. NEW PET OWNERS
Have you welcomed a new furry family member to your home? We’d love to meet them! Visit our Must Know New Pet Owner Information page for useful resources and helpful recommendations for new pet owners.
5. OPERATING HOURS
We are OPEN with the following hours:
- Monday to Friday: 8:00 am - 5:00 pm
- Saturday: 9:00 am - 1:00 pm
- Sunday: CLOSED
Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!
- Your dedicated team at Crossroads Animal Hospital